Category Archives: Performance Improvement

Front Line Staff Drive 90% of Your Profit – Stop Ignoring the ROI of Engagement

A new McGill Institute for Health and Social Policy study published by the Harvard Business Review reports that no matter what the size of your business – SURPRISE! – the way you treat employees at the lowest rungs of the company ladder can have a positive impact on your bottom line.

This finding seems to be a [...]

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Busting Sales Ghosts to Escape the Growth Trap

I was recently interviewed by marketing guru & serial entrepreneur Eric Keiles for his podcast show.  During the 30 minute interview, we discuss:
1.  The root causes of the “Growth Trap” that severely restrict profitable growth
2.  How to eliminate Sales Ghosts permanently from your organization
3.  How to dramatically improve the effectiveness of your sales hiring process
4.  [...]

Also posted in Blog, Sales and Relationships | Tagged , , , , , , | 1 Comment

How to Fix Resistance to Change

As a leader, you need to understand why you and the people you work with resist change and cling to the status quo. There are five major reasons why people resist change.
The first is FEAR. Fear is internal; it’s in our head, however it is the great crippler of human potential. Fear can be divided [...]

Also posted in Blog, Implementing Change, Leadership, Obstacles to Change | Tagged , , , , , , | 2 Comments

10 Rules for Salesforce Accountability

As we approach the end of of Q1 2010 it’s time once again to look at the scoreboard to see how your sales team is tracking toward your revenue goal. How are they doing? And how are you doing holding them accountable to deliver?
Here are some thoughts about improving accountability from Dave [...]

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5 Reasons Your Salespeople Will Underperform in 2010

As 2010 looms with continued economic uncertainty in full bloom, it is imperative – now more than ever – to proactively address weaknesses in your selling team. The most serious weak areas, however, are difficult to spot. In fact, they are virtually invisible because they stem from how your salespeople think as opposed to what they do. Here are 5 (invisible) reasons why your salespeople will underperform in 2010.

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Out Read Your Competition

This is Tom Peters’ latest video message and it highlights the importance of “out-reading” your competition.  In case you’re wondering who Tom Peters is, publications including Fortune, the Economist, the New Yorker and the Los Angeles Times have said Tom is the “uber-guru” of management and inventor of the enormous “management guru industry,” that “in no [...]

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Who Are the “Stonys” in Your Business?

I met Stony earlier this month on a flight from Newark to Houston.  He was on his way home to Mobile, Alabama.  I was on my way to deliver a keynote presentation to the Texas General Counsel Forum in San Antonio.
Stony was working in the New York area for 9 days replacing all of the [...]

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Innovation Lessons from the Wright Brothers

In late August our summer vacation took us to the Outer Banks of North Carolina.  If that’s a part of our country you’ve never visited, I suggest that you add it to your destination list – the beaches are beautiful, the environment is quiet and clean, and there is an incredible amount of history to [...]

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3 Tools to Create Focus & Improve Performance

In today’s mile-a-minute, e-connected, global, frenetic, here-today-gone-tomorrow world of commerce, it is no surprise that many of us don’t take enough time to select and focus on our most important business objectives. Whether you employ 4 or 400, crystal clear focus combined with a steady cadence of accountability will dramatically improve your competitive positioning [...]

Also posted in Blog, Implementing Change, Leadership, Obstacles to Change, Strategic Planning | Tagged , , , , , , , , , , , , | 1 Comment

4 Tools to Improve Salesforce Accountability

One of the keys to developing leverage in business is to ensure that revenue is generated as evenly as possible across your selling team. Yet many business owners find their sales results to be lopsided – either generating the lion’s share themselves or having one or two star performers amid a field of mediocrity. [...]

Also posted in Blog, Leadership, Sales and Relationships | Leave a comment
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