Category Archives: Implementing Change

How to Fix Resistance to Change

As a leader, you need to understand why you and the people you work with resist change and cling to the status quo. There are five major reasons why people resist change.
The first is FEAR. Fear is internal; it’s in our head, however it is the great crippler of human potential. Fear can be divided [...]

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Out Read Your Competition

This is Tom Peters’ latest video message and it highlights the importance of “out-reading” your competition.  In case you’re wondering who Tom Peters is, publications including Fortune, the Economist, the New Yorker and the Los Angeles Times have said Tom is the “uber-guru” of management and inventor of the enormous “management guru industry,” that “in no [...]

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Who Are the “Stonys” in Your Business?

I met Stony earlier this month on a flight from Newark to Houston.  He was on his way home to Mobile, Alabama.  I was on my way to deliver a keynote presentation to the Texas General Counsel Forum in San Antonio.
Stony was working in the New York area for 9 days replacing all of the [...]

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Innovation Lessons from the Wright Brothers

In late August our summer vacation took us to the Outer Banks of North Carolina.  If that’s a part of our country you’ve never visited, I suggest that you add it to your destination list – the beaches are beautiful, the environment is quiet and clean, and there is an incredible amount of history to [...]

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3 Tools to Create Focus & Improve Performance

In today’s mile-a-minute, e-connected, global, frenetic, here-today-gone-tomorrow world of commerce, it is no surprise that many of us don’t take enough time to select and focus on our most important business objectives. Whether you employ 4 or 400, crystal clear focus combined with a steady cadence of accountability will dramatically improve your competitive positioning [...]

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When the Expected Goes Out the Window

How often in your business do things go exactly as you expect? If you have prospects, customers, and employees your answer is most likely “not as often as I’d like.” Humans are imperfect and messy – so how do you and your staff actually behave when the unexpected occurs?
In my first ever video [...]

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Want Business Growth? Challenge Your Assumptions!

Assumptions make our lives easier. That’s both good news and bad. As creatures of habit, we seek efficiency through the use of assumptions in lieu of active thought to drive most of our behaviors. With few exceptions, what we do in any given 24-hour period demands little conscious thought because we’ve developed habits that help [...]

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Outthink and Outperform Your Competitors: 5 Steps to Success

(This is part two of a two part post on How to Outthink and Outperform Your Competitors)
Here are the 5 steps that are required to create a comprehensive and practical plan for your business:
1.Identify your vision and clarify your values
Research shows that vision-driven leaders and their companies significantly outperform their competitors.  Your vision has 2 [...]

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The Fallacy of the Status Quo

Like death and taxes, change in business is at once inevitable and difficult to comprehend. It also happens to be necessary if your aim is to create a sustainable, competitive enterprise. Ignore this imperative at your own peril, as history has taught us over and over again. Once great firms like AT&T, Polaroid, and [...]

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A Leadership Checklist: 7 Questions to Ask Yourself (Part II)

(This is part two of a two-part post on Leadership. Please see last week’s post for part one)
Ask yourself how you’re doing and what you should be doing differently—and be sure to answer truthfully. As simple as this may sound, many people are shocked by their answers to basic management and leadership questions.
Last week’s [...]

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