Innovation Lessons from the Wright Brothers

In late August our summer vacation took us to the Outer Banks of North Carolina.  If that’s a part of our country you’ve never visited, I suggest that you add it to your destination list – the beaches are beautiful, the environment is quiet and clean, and there is an incredible amount of history to the place.

A significant part of the history comes to us courtesy of a couple of bicycle builders from Dayton, Ohio named Wilbur and Orville Wright.  In fact, there’s a National Park – The Wright Brothers National Memorial – in Kill Devil Hills that commemorates their incredible achievement of controlled, powered flight.  It is an amazing place to visit and learn.

Although one can argue that the events that occurred at Kill Devil Hills on December 17, 1903 changed the course of history, I believe that the events leading up to that day were much more important. As I learned the details of their story on that overcast, windy day this past August, I realized that Wilbur and Orville were teaching me about how to systematize innovation.

You can learn from them too.  Straight from the history books, here are the Wright Brothers’ 5 steps to innovation:

1. Solicit outside help and become a voracious reader.
2. Create customized tools specific to your needs.
3. Plan meticulously and maintain a sharp focus on your goals.
4. Challenge both assumptions and conventional wisdom.
5. Find inspiration in ordinary things.

These 5 simple things can work in your business too.  An easy way to get started is to turn each of them into questions that you can then answer.  For example, your questions might be:

1. Who do I know that could potentially help us?
2. Which of our processes (tools) require redesign?
3. How can we improve at planning and at executing?
4. What assumptions do I have that could be holding us back?
5. Where can I find a fresh perspective on our situation?

The questions and their answers are just a start. What you actually do with them can make all the difference in the world – in fact, it could even change the course of history!

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3 Tools to Create Focus & Improve Performance

In today’s mile-a-minute, e-connected, global, frenetic, here-today-gone-tomorrow world of commerce, it is no surprise that many of us don’t take enough time to select and focus on our most important business objectives. Whether you employ 4 or 400, crystal clear focus combined with a steady cadence of accountability will dramatically improve your competitive positioning and your performance regardless of economic or market conditions.

How much profit and productivity do you leave on the table in your organization due to misalignment and hazy focus? By implementing these 3 tools, you’ll be well on your way to more productivity and profit from your existing investments and resources.

3 Tools to Create Focus & Improve Performance

Also posted in Implementing Change, Leadership, Obstacles to Change, Performance Improvement, Strategic Planning | Tagged , , , , , , , , , , , , | 1 Comment

4 Tools to Improve Salesforce Accountability

One of the keys to developing leverage in business is to ensure that revenue is generated as evenly as possible across your selling team. Yet many business owners find their sales results to be lopsided – either generating the lion’s share themselves or having one or two star performers amid a field of mediocrity. Although selection and training certainly play a part, an inability to create and maintain a culture of accountability ultimately costs the most. What price do you pay for the current level of accountability of your salesforce?

Also posted in Leadership, Performance Improvement, Sales and Relationships | Leave a comment

When the Expected Goes Out the Window

How often in your business do things go exactly as you expect? If you have prospects, customers, and employees your answer is most likely “not as often as I’d like.” Humans are imperfect and messy – so how do you and your staff actually behave when the unexpected occurs?

In my first ever video blog, you’ll hear about my friend Val who was well prepared for the unexpected. There are valuable lessons to be learned from her story.

When the Expected Goes Out the Window

Also posted in Implementing Change, Leadership | Tagged , , , , , , , , , , | Leave a comment
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